Frequently Asked Questions
At Linen Water, we craft cold-pressed oils in small batches using pure botanicals and traditional infusion methods. Our focus is on holistic wellness, gentle self-care, and products free from harsh chemicals.
Yes, our oils and mists are gentle and made with natural ingredients, suitable for most skin types. We recommend a simple patch test before first use.
Absolutely. Every product is 100% vegan and cruelty-free, made without animal testing or animal-derived ingredients.
Cold-pressing is a method of extracting oils without heat, ensuring the natural vitamins, antioxidants, and nutrients stay intact for maximum skin and hair benefits.
Our hair oils are infused with herbs and botanicals, then gently exposed to sunlight—a traditional method that deepens color, enhances aroma, and activates natural nutrients for stronger nourishment.
No. We are committed to keeping our formulas free from parabens, sulfates, mineral oils, and artificial fragrances.
Yes, our lightweight oils are designed for everyday rituals. They absorb easily, leaving skin soft and hair deeply nourished.
Keep products in a cool, dry place away from direct sunlight to maintain freshness and potency.
Most products last between 12–18 months. Since they’re freshly made in small batches, we recommend using them within this period for best results.
Yes, we currently ship pan-India. Since our products are freshly made in small batches, most orders are delivered within 5–7 business days, though in some cases delivery may take up to 10 days.
Due to the nature of skincare, we don’t accept returns on opened items. However, if your order arrives damaged or defective, we’ll gladly replace it.
Yes! As a homegrown brand, we happily create customized blends. You can request different oil sizes, infusions, or fragrances. We can even arrange a free consultation call with our founder to help you select or personalize products based on your skin and hair needs. DM us on Instagram @linenwater.in or email us at support@linenwater.in to get started.
Most of our oils are gentle and safe, but we recommend consulting your doctor before using essential oil–based blends during pregnancy.
Body Oils: Apply on slightly damp skin after a shower for deep hydration. Hair Oils: Massage into scalp and lengths, leave for a few hours, then wash as usual. Mosquito At Bay Spray: Alcohol-free and skin-safe — spray on body, linens, or surroundings for natural mosquito protection. Blossom Linen Spray: A gentle, natural mist for your pillows and linens, creating a calming atmosphere and fresher sleep.
You can reach us at support@linenwater.in or on Instagram @linenwater.in.
Yes. Linen Water is proudly made in India, using locally sourced cold-pressed oils and botanicals. We believe in supporting Indian farmers and traditional methods while bringing you world-class quality.
Yes. Our products are designed for everyone — men, women, and even children (with gentle oils). Linen Water is a gender-neutral, age-neutral brand rooted in natural self-care.
Yes, we offer customized gift boxes, hampers, and bulk orders. You can add a personal note or request special packaging. For corporate or event gifting, write to support@linenwater.in or DM @linenwater.in.